Leading others with a cool head and a warm heart
A Talk by Dr. Mark Freeman, MA, MS, Ph.D. (Master Trainer and Executive Coach, Mark S. Freeman and Associates,LLC)
About this Talk
Sharpening your EQ for crisis management situations
Participants will learn how to manage their emotions and prevent hijackings. Learning and understanding the five phases of emotion management will provide leaders with the necessary tools to avoiding “the sucker's choice”- saying things they will regret just one day later from the interaction.
Outcomes: - Increased self-awareness - Strategies and tactics for self-management - Increased awareness of others perspectives - Great relationship management skill enhancement
About The Speaker
Master Trainer and Executive Coach, Mark S. Freeman and Associates,LLC
Organizational Development and Behavior, Leadership Training, Executive Coaching, Managerial Training, Business Consultation, and Counseling Content Specialities: 5 Behaviors of a Cohesive Team, Emotional Intelligence, Conflict Management and Productive Conflict, Everything DiSC