Crisis Communication & Employee Feedback - How to Create the Rally Effect Your Company Needs.

A global crisis demands we listen to clients and employees, but we must gain insights quickly and address sentiment early.

Gallup studied global citizen's worries across every major crisis over the last 80 years. What was discovered is, "If leaders have a clear way forward, human beings are amazingly resilient. There is a documented "rally effect."

Does your team really know how to lead and reassure and motivate employees amidst a global pandemic? How do you really know?

Topics Covered: * We’re seeing an immediate need for instant, on-demand employee communication. We’re being forced to evolve and do better with less. How can an employer eliminate the clutter of bureaucracy and complexity, establish a clean and efficient communication process?

• We’re experiencing a fundamental shift in culture and priority - a focus on trust, empathy, and understanding. How do we ensure that employees really feel heard?

• How do we earn and live by the trust employees and clients have in us? And, how can we address sentiment with empathy and understanding?

• What is survey etiquette during a crisis?

• Is your message of confidence and support really getting across?

• Do they trust that your management team really has their back at this time?

• Are employees getting what they really need, right now?